Masteel's sales support team includes senior consultants who have been around the industry for 40 years or more - as I have worked with the world's leading metalworking technology manufacturers covering a wide variety of metalworking applications. This unmatched metalworking technology experience allows me to discuss and recommend a most cost-effective need-solution when visiting your shop/plant.
Masteel technical support
Every Masteel customer is supported by Masteel's team of direct Masteel and subcontracted service technicians for CNC machine installation, Fagor conversational turning + machining programming training, Masteel CNC press brake and shear programming training, all CNC machine operator training and timely attendance to any unforeseen failures and/or corrections during and after the warranty period of any Masteel supplied machine. Check www.masteels.com/info/servicesfor more information.
As Masteel is a North American manufacturer of CNC hydraulic press brakes and shears it supports its Canadian customers with the highest direct product knowledge + experience and North American local parts and service availability from its three (3) Canadian facilities (the factory in Delta, British Columbia / the sales + service facilities in Edmonton, Alberta / the sales + service facilities in Oakville, Ontario). And as Masteel only uses locally available North American electrical and hydraulic components our customers can get these from Masteel during and after the machine's warranty period - and directly from its North American suppliers after the warranty period - in the quickest time and at the lowest cost.
Masteel support facilities
Masteel owns large warehousing at its three Canadian locations (Delta, British Columbia / Edmonton, Alberta / Oakville, Ontario). Check the 28,000 square foot Masteel Oakville, Ontario support facilitieswith full overhead crane service to efficiently and quickly move machines around and on/off customer/supplier trucks in the warehouse. for more detailed information and pictures.
For Masteel's Eastern Canadian sales and technical support - and to arrange a visit to its Oakville support facilities by appointment only - call me Monday to Friday between 8am and 6pm at 647-270-4434 or email firstname.lastname@example.org 24 hours a day 7 days a week.